Privacy Policy

CortixaAI is a pre-commercial artificial intelligence platform developed specifically for legal professionals. The platform is operated by

CortixaAI (Pty) Ltd, headquartered in South Africa, with a global outlook and international compliance strategy.

If you have questions about this policy, you can contact us at:
Email: info@cortixa.ai

We collect the following types of personal information, strictly limited to what is necessary:

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a. Information You Provide Voluntarily

• Name, email address, job title, and organisation (when registering interest)

• Country and region

• Communication preferences and responses to optional survey fields

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b. Automatically Collected Information

• Device and browser type

• IP address and geolocation (approximate)

• Website interaction data (e.g., page visits, clicks)

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We do not collect sensitive personal data (such as financial, biometric, or health data) and we do not use cookies for behavioural advertising.

We use your personal information only to:

• Respond to your registration or contact form submission

• Send product updates, event invitations, or onboarding information (with your consent)

• Invite you to participate in early beta programmes or partnership discussions

• Improve our website functionality and understand user interest areas

We process your personal data only when we have a legal basis to do so:

• Consent: When you opt-in via a form or newsletter

• Legitimate Interest: To improve the relevance of our platform and understand audience segments

We do not sell, rent, or trade your personal information.

We may share your data with:

• Trusted technology partners (e.g., CRM or email systems) under binding data processing agreements

• Legal authorities if required by law

All data is processed in secure environments that meet or exceed international standards.

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law. You may request deletion at any time.

You have the right to:

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• Access, correct, or delete your personal data

• Withdraw your consent at any time

• Lodge a complaint with your local data protection authority

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To exercise your rights, email us at: info@cortixa.ai

Some of our systems may process data outside of your jurisdiction (e.g., Europe, South Africa). We ensure all transfers comply with data protection regulations through mechanisms such as Standard Contractual Clauses (SCCs) or local adequacy decisions.

CortixaAI implements rigorous security safeguards including:

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• End-to-end encryption

• Secure form processing and access control

• Role-based access for all team members

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All user-submitted data is processed in secure ring-fenced environments and never used to train public models.

CortixaAI is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or website notice. The date of the latest update will always be visible at the top of this page.

If you have any questions, requests, or concerns about this policy, please reach out to:

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Email: info@cortixa.ai
Mailing Address: To be updated upon commercial launch